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General Questions
You’ll find in this section all the frequently asked questions.
If you need further information, feel free to Contact us.
What is WST Car Hire Limited?
WST Car Hire Limited is a car rental service in Mauritius, offering a wide range of vehicles for tourists and locals to explore the island conveniently.
How can I make a reservation?
Making a reservation is easy! Visit our website or contact our customer support to book your desired car. You can also visit our office in Mauritius to book in person.
What documents do I need to rent a car?
To rent a car, you’ll need a valid driver’s license, passport, and a credit/debit card for payment.
What types of cars are available for rent?
We offer a diverse fleet of cars, including economy, compact, SUVs, and luxury vehicles, suitable for various preferences and budgets.
Is there an age restriction for renting a car?
Yes, the minimum age for renting a car is 21 years, and you must have a valid driver’s license with at least one year of driving experience
What are your payment options?
We accept payment by major credit/debit cards. or Cash payments are accepted.
What's included in the rental price?
Our rental rates typically include unlimited mileage and 24/7 roadside assistance. Additional options like GPS and child seats are available for a nominal fee.
Can I pick up the rental car from the airport?
Yes, we offer airport pickup and drop-off services for added convenience. Just provide your flight details during the reservation process. Airport delivery are free of charge
Can I extend my rental period?
Yes, you can extend your rental period. Please inform us in advance, and we will do our best to accommodate your request, subject to availability.
What is your cancellation policy?
Our cancellation policy varies based on the rental duration and season. Refer to our terms and conditions or contact our customer support for specific details.
Do you offer insurance options?
Yes, we offer additional insurance options for added coverage, including collision damage waiver and theft protection. These can be added during the booking process.
Is there a penalty for late returns?
Late returns may incur additional charges. Please notify us as soon as possible if you anticipate a delay, so we can make the necessary arrangements.
Are there any restrictions on where I can take the rental car?
Rental cars can be driven all over Mauritius, but they are not allowed on off-road terrains or beaches. Violating this restriction may result in penalties.
What happens if the rental car breaks down?
In the event of a breakdown, call our 24/7 roadside assistance number, and we will send help or arrange for a replacement vehicle if needed.
Can I add an additional driver to the rental agreement?
Yes, you can add one or more additional drivers to the rental agreement. Each additional driver must meet the same age and license requirements.
